Policy

The safety and wellbeing of our residents, employees and visitors are our first and most important priority.  Our designated employees educate visitors in preventing, required visitor screening, containing, eliminating, and controlling infections, hand hygiene appropriate PPE as required. Visitor education will take place when a resident is admitted to the facility and as needed.

Visiting Hours

• 9am – 5pm seven days a week.
• There is no time limitation for visits during these hours.
• Extended visitation is available upon request.
• Visitation must be permitted as requested by the legal guardian/power of attorney designee.

Visitor Screening
All visitors are to be screened for COVID which includes checking their temperature when entering the building.

Sign in/Sign out Log
Visitors will sign in when entering the building and sign out when departing.

Residents are always allowed in-person visitation to include the following circumstances unless the resident objects.

• End-of-life situation
• A resident who is living with family before moving into the community is struggling with the change in the environment and lack of in-person family support.
• The resident is making one or more major medical decisions.
• A resident is experiencing emotional distress or grieving the loss of a friend or family member who recently passed away.
• A resident needs cueing or encouragement to eat or drink which was previously provided by the family member or caregiver.
• A resident who used to talk and interact with others is seldom speaking.

Hand Hygiene
The Residence understands the importance of hand hygiene.

Visitors are requested to wash hands and/or use hand sanitizer upon entering the building and interacting with their loved one.

• Before and after assisting with resident hydration and/or feeding.
• Following glove removal.
• Before and after assisting a resident.
• Following the use of the bathroom.

PPE (Personal Protective Equipment)
When a resident requires isolation:

• A sign will be placed on the door indicating the type of PPE is required.
• The PPE will be readily available to visitors.
• PPE may include face masks, cap, visors, gloves, gown, shoe coverings. Policies regarding PPE are available for everyone upon request. Assistance and education regarding PPE will be provided by Covenant Care team members for anyone needing help.

Resident Designation of a Visitor as an Essential Caregiver

Resident designation of a visitor as an essential caregiver is obtained upon completion of admission documents and prior to the resident’s placement in the facility. Admission documents, to include the named essential caregiver, are placed in the resident’s chart.

Consensual Physical Contact

Residents residing in our facility have memory and reasoning difficulties therefore consensual physical contact is difficult to obtain.  The Residence understands a physical relationship between loved ones.  Our Administrator or designee is available to discuss the private needs of each resident.

The administrator or designee is responsible for ensuring that policy and procedures are followed by our staff.